MyCampusStudio Support
We are here to help parents, guardians and staff who use MyCampusStudio.
Contact us
- Email: hello@mycampusstudio.com
- Phone: +91 83414 13322, Monday - Saturday, 9AM - 7PM
- Post: Ridr Technologies LLP, 1-95/B, Vijay Tech Park, Doctor's Colony, Kavuri Hills, Madhapur, Hyderabad – 500081, Telangana, India
We reply to email within 2 working days.
Ask your school first for these
Your school manages its own records in MyCampusStudio, so it can fix these faster than we can:
- You cannot sign in, or your phone number or email address has changed.
- You do not know your school's code.
- A fee, receipt, refund, schedule or attendance record looks wrong.
- Something about your child's record needs correcting.
Contact us for these
- The app will not open, crashes, or shows an error.
- You are not receiving one-time codes or notifications.
- You want to report a security or privacy concern.
- Your school is not responding to a request about your data.
When you write, tell us your school's name, the phone you use (iPhone or Android) and what you were doing when the problem happened. Never send us your password or a one-time code.